Service Requests

RT Quality Homes SERVICE REQUESTS

PEACE OF MIND STARTS AT YOUR FRONT DOORSTEP.

Warranty Requests

Please fill out the form for warranty service. A member of our warranty team will contact you within 1-2 business days to discuss your warranty request.

Please make the appropriate notes for our warranty team in the description box below, and they will be in touch to discuss all of your concerns at one time.

 

Customer Service Manual

Emergency Warranty Requests

If you have an emergency – please call the Emergency number.

If no one answers, leave a message, and someone will call you within one hour. Please DO NOT leave an emergency voicemail on our main office phone number.

Plumber:

  • Plumbing Solutions (405) 790-0012 (The Oaks, Heritage Hills & Deer Ridge Run homes)
  • Hughes Construction (405) 659-2901

HVAC:

  • Waggoners Heat & Air (405) 329-2076 (also for after hours)
  • Air Conditioning Concepts of OK – (405) 330-0535
  • Integrity Heat & Air (405) 202-0970

Electrician:

  • Lowery Electric (405) 728-3434 or (405) 520-3434
  • CNR Electric (405) 413-2619

Roof:

  • Rhino Roofing (405) 833-9519
  • Trademark Exteriors (405) 748-4444
  • Bohon Roofing (405) 317-6340

Doors & Windows:

  • Builders FirstSource (405) 482-2219

Paint:

  • Traditions / OKCity Painting (580) 272-7396
  • 8Bro Painting (405) 800-6360

M. Bathtub:

  • Jetta Corporation (800) 288-7771 (Redrock, The Oaks, County St & Deer Ridge Run Homes)

Cabinets:

  • Ward Wood Products (405) 681-5522

Flooring:

  • Brewer Carpet & Design Center (405) 314-6755

Fireplace:

  • The Hearth Shop (405) 799-5454
  • Millcreek (405) 947-7227

Mirrors & Shower Glass:

  • Metro Glass (405) 728-9667

Lights & Hardware:

  • Illuminations & Hardware (405) 538-8325
  • Lifestyles Stores – (405) 348.7422

Water Well:

  • Aqua Well Drilling (405) 454-6264
  • Dennis Miller (405) 317-6078

Septic System:

  • Owens Septic Service (405) 745-2236

Garage Door:

  • Garage Door Resources (405) 501-1295
  • Garage Door Services (405) 942-1101

Countertops:

  • Metro Granite (405) 757-8228
  • Natural Wonders Marble & Granite (405) 381-9796

**Appliances: Any repairs or service calls must be done through the manufacturer as they carry the warranty for their products.
**For any other concerns or questions please use the contact form provided below and we will respond during normal building hours. Thank you

If you have an emergency after hours, please submit the request on this form as well.

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Home Buyer Advantage

Putting Customers First by Making Quality Homes Attainable.

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Affordability

Our goal is to make high-quality, luxury homes more affordable for more people. With expert builders, an innovative process, and national buying power, we’re doing just that.

Locally Owned and Operated

We’ve partnered with home building industry experts with a keen understanding of their local markets. Each builder partner brings affordable homes to their local communities. Paving the path to communicate directly with their local customers throughout the entire home building process.

Move-in Ready Homes

When you find the home you want, why wait? Our builder partners put their homes on the market at the drywall stage. In addition to saving time and money on construction, it gives customers a truer sense of the completed home.

Builder Expertise

Each National Builder Group partner is operated by an experienced former national homebuilding company executive with over 20+ years of experience. Their dream of owning their own homebuilding company gives a hands on approach that you won’t find with big production builders. Our builder partners have a goal to create quality, affordable homes nationwide.

High Customer Satisfaction

More than 85% of our customers would refer a National Builder Group partner to family or friends. With us, it’s about more than just delivering a beautiful, well-built home. It’s about the entire experience.

RT Quality Homes
*All information subject to change. All imagery is representational and does not depict specific building, views or future architectural, community or amenity details. All services, pricing, square footage and bed/bath counts subject to change. Promotional offers are typically limited to specific homes and communities and are subject to terms and conditions.